At Rabab Libas (Legal name – Rabab Threads), we respect your privacy and are committed to protecting the personal information you share with us when you visit our website, create an account, place an order, or contact us.

Information We Collect

We may collect personal information such as your name, email address, phone number, billing address, shipping address, order details, payment-related details, and any information you submit through our website, email, WhatsApp, or customer support channels.

We may also collect technical information such as your IP address, browser type, device information, pages visited, cookies, and website usage data to improve the website experience.

How We Use Your Information

We use your information to process orders, deliver products, confirm payments, provide customer support, send order updates, improve our website, prevent fraud, and comply with legal requirements.

We may also use your contact details to send promotional offers, product updates, or marketing messages where permitted. You may opt out of promotional communication at any time.

Payment Security

We do not store your complete card, UPI, net banking, or payment details on our website. Payments are processed securely through trusted third-party payment gateway partners.

Sharing of Information

We do not sell or rent your personal information to third parties.

We may share limited information with trusted service providers such as payment gateways, courier partners, hosting providers, analytics tools, marketing platforms, and legal authorities where required by law.

Cookies

Our website may use cookies to improve browsing experience, remember preferences, analyze traffic, manage shopping cart activity, and support advertising or remarketing campaigns.

You can disable cookies through your browser settings, but some website features may not work properly.

Data Protection

We take reasonable security measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no online platform can guarantee complete security.

Data Retention

We keep your personal information only for as long as necessary to complete orders, provide support, meet legal requirements, resolve disputes, and maintain business records.

Your Rights

You may request access, correction, update, or deletion of your personal information by contacting us. Some information may be retained where required for legal, tax, fraud prevention, or business record purposes.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those external websites.

Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children without appropriate consent.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

Contact Us

For privacy-related questions, requests, or concerns, please contact us:

Rabab Libas
Legal name – Rabab Threads
Email: support@rabablibas.com
Phone/WhatsApp: 8559050598
Address: RABAB THREADS, Office No.30, Floor 13, Sushma Infinium, Ambala Chandigarh Highway, Zirakpur, 140603

Last Updated: 29 April 2026